Services

MDP Consulting provides Consulting (C), Training /Workshop (T) and/or Auditing (A) on :

§  ISO 9001 Understanding, Implementaton & Audit – 9001 (C, T, A)

Global market facing the world can not be avoided either from the government or private sector, who are not ready to be prepared to lose. Since now all parties are required to prepare themselves in order to survive and compete. Along with globalization, standardization of quality management has become a major issue, especially related to the standardization of ISO 9001.
This standard is a means to achieve the goals and objectives of the company's quality is expected to answer the times so as to achieve effectiveness and efficiency of an organization that requires even more customers in the contract.
Standards ISO 9001 Quality Management System will publish a new version in 2015, where the requirements are more extensive and complete.

 
§  ISO 9001 Gap Analysis with new version 2015 – 9001GA ( T)

Range of gap analysis services assess the existing QMS against the requirements of the International Standard in order to help and develop the transition plan. The potential organizational impact of the revisions is dependent upon the  organization maturity level and individual management system. Factors such as the maturity and complexity of existing QMS, the existence of other management systems and organisation’s current evaluation and management of risk will all heavily influence the degree of change that  need to undertake in order to meet the future requirements of ISO 9001:2015. By reviewing each clause of new standard revision & analyse the gap, this will result the real gap that need to be completed.

§  Document Management & Control System - DMCS (C, T, A)

Document management is how your organization stores, manages and tracks its manual or electronic documents. This system helps to ensure the compliance with industry regulations and reinforce quality management system in the organization. Ensure clear on building own document control procedures or SOP, including: process mapping, quality planning, issueing, referencing and amendments.  Make sure all implementation and its integrated systems comply with ISO 9001 requirements, ISO 14001 and OHSAS 18001 standard.

 §  Integrated Managemement System - Internal Audit  – AUD (T)

Provide a steady capability of Internal Audit management & technique of ISO 9001, ISO 14001 & OHSAS 18001 in accordance with the requirements of integrated system standards auditing guidelines of ISO 9001, ISO 14001 & OHSAS 18001 (Based on ISO 19011) and train auditor candidates becoming assertive and independent auditor and has a sense of auditing and sense of analytical  to control, evaluate and measure the success rate of organization performance improvement.  Participants are expected to be able to plan, prepare, perform and create audit reports. Also able to master the techniques of observation, sampling and interviews during the audit as well as having the ability to be able to identify mismatches and can take action post audit.

§  Conformance Cycle Audit – CCA (C, T)

To make sure all audit result impact significantly to the organization performance,  need preparation & commitment to have closed loop & rigid system of the audit management. In CCA system, closed loop process will be defined since from documention reference, training effectiveness, discipline implementation, making cehcklist, awareness & commitment  and review by management & continual improvement. All audit result will be compared with performance indicator and auduit checklist to be representated by the poor of organization performance.

 §  Business Strategy Planning & Operating System – BOSS (C, T)

Executing the business strategy is influenced by how we develop it. That’s why really need to develop correctly since the beginning in order to align with business need by establshing  strategic planning process. It takes into account execution every step of the way, providing with a systematic method of strategic planning and managing progress toward achieving your strategic goals.Since from establishing vision, mission, policty, objectives, annual programs,ownership,  deployment, review and continual improvement.

§  Quality Improvement Competition & Recognition – QIC (C, T)

Forming a Quality Improvement Team and its organization  in practice will speed up the improvement growth and acceleratce the business performance. Improvement work invariably involves work across multiple systems and disciplines within a practice. The quality improvement (QI) team or committee (QIC) includes individuals representing all areas of the practice that will be affected by the proposed improvement.  For these activities, the teams will use a variety of QI approaches and tools, including workflow mapping, define critical sucess factor, roote cause analysis, assessments, audit and feedback, benchmarking, and best practices research.

 
§  8D Report Customer Complaint – 8DR (T)

8D (Eight Disciplines of Problem Solving) is a systematic process used to solve complex problems, usually for responding customer complaints. This is a popular method for problem solving because it is reasonably easy to teach and effective. 8D uses composite problem solving methodology, by using tools and techniques from various approaches. The original 8D process was pioneered by Ford Motor Company.  

 §  5S + 1S Culture – 5S (C, T)

This firstly developed in Japan and was identified as one of the techniques that enabled Just in Time manufacturing. This also as foundation system to build continual improvement process & culture. It is the name of a workplace organization method that uses a list of five Japanese words: Seiri, Seiton, Seiso, Seiketsu, and Shitsuke. It’s a culture to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new order. Team have to learn the concept of 5S and also guide the team in successful 5S implementation. This will be more powerful after add with 1S that is Safety. Using the concept of 5S + 1S, there will be in position to identify and visualize several losses and take corrective actions. if the people concerned with the workplace and surrounding then naturally they will care about the product and the customers who buy it, that is the culture.

 §  Statistics & Statistical Process Control – SPC (C, T, A)

As we all know, the quality of the product does not occur when examined or inspected, but occurs when the product is being processed. Therefore, it is important to control the process. The most important tool is the Statistical Process Control or better known as the SPC.
Indeed, SPC is an approach that the process always under controlled conditions. SPC is a powerful tool to prevent defective products, because the core application of SPC is to identify problems early as a precaution. With SPC implementation, it will fulfill the requirements of ISO 9000 and the realization of customer satisfaction.  

§  Statistical 7 QC tools – 7QC (T)

This is very simple and effective statistical tools that first implemented in Japan, mostly on Quality Control (QC) practices. In Japan Improvement culture, apparently the growing  of quality improvement have high correlation with the ability of employees in terms of using problem-solving techniques correctly.
One of the tools that can be used by all levels of employees is 7 Quality Control Tools (7-QC Tools) is a collection of simple statistical technique that is very effective to solve problems and perform continuous improvement. Through the application of 7-QC Tools consistently expected that each employee can solve their own problems in the workplace.

§  Failure Mode & Effect Analysis – FMEA (T)

FMEA is a listing of potential failures and their corresponding effects. It is not unusual for a FMEA to list many different potential failures. FMEA teams should avoid too many failure modes. If a FMEA has a large number of potential failures, it is a good practice to separate the analysis into smaller, more focused FMEA activities. FMEA typically cascades from system to subsystems and eventually components. Each failure mode will have at least one (or many) potential effects or consequences of the failure. Many potential causes of the failure for each failure mode are expected. Controls to prevent the failure or detect the failure once it does occur are also placed on the worksheet.

§  Benchmarking Closed loop Process – BENC (T)

The main concept of Benchmarking is to find better ways to do what we are doing, so that to move from where we are to where we want to be. Specifically, Benchmarking is the process of identifying, understanding and adapting outstanding practices from within the same organization or from other businesses to help improve performance. This involves evaluating and comparing processes, helping by this way an organization to set new standards and goals, which in turn, will help to improve and add value to its processes providing better performance and improved quality. There are some steps that need to be followed and result to the improvement action plans from the benchmark gap analysis. 

§  ISO 14001 Understanding, Implementaton & Audit – 14001 (C, T, A)

in line with the number of environmental issues in industry and commerce, customer and developed countries increasingly tighten their contractual requirements, one of them which requires certification of environmental management system ISO 14001. Some environmental cases even the impact to the owner to deal with the law, because of lack of understand ing the system environmental management as well as the rule of law in the country concerned .

§  OHSAS 18001/SMK3 Understanding, Implementaton & Audit – SMK/18001 (C, T, A)

Companies should not only think of business profits, but also think about the impact of their activity on the environment and employees. One of them is the health and safety aspects of  beside employees, guests and also all those who are covered in management responsibility. Actually the accident directly impacts to the performance of the company, the company will  lost working hours of employees and also the cost of care. Then by applying standards of safety and health management is expected to reduce the occurrence of accidents and related fulfillment and fulfillmet with safety & health regulation from government.

Products & Services

MDP Consulting provides Consulting (C), Training /Workshop (T) and/or Auditing (A) on :

 

§  ISO 9001 Understanding, Implementaton & Audit – 9001 (C, T, A)

Global market facing the world can not be avoided either from the government or private sector, who are not ready to be prepared to lose. Since now all parties are required to prepare themselves in order to survive and compete. Along with globalization, standardization of quality management has become a major issue, especially related to the standardization of ISO 9001.
This standard is a means to achieve the goals and objectives of the company's quality is expected to answer the times so as to achieve effectiveness and efficiency of an organization that requires even more customers in the contract.
Standards ISO 9001 Quality Management System will publish a new version in 2015, where the requirements are more extensive and complete.

 

§  ISO 9001 Gap Analysis with new version 2015 – 9001GA ( T)

Range of gap analysis services assess the existing QMS against the requirements of the International Standard in order to help and develop the transition plan. The potential organizational impact of the revisions is dependent upon the  organization maturity level and individual management system. Factors such as the maturity and complexity of existing QMS, the existence of other management systems and organisation’s current evaluation and management of risk will all heavily influence the degree of change that  need to undertake in order to meet the future requirements of ISO 9001:2015. By reviewing each clause of new standard revision & analyse the gap, this will result the real gap that need to be completed.

 

§  Document Management & Control System - DMCS (C, T, A)

Document management is how your organization stores, manages and tracks its manual or electronic documents. This system helps to ensure the compliance with industry regulations and reinforce quality management system in the organization. Ensure clear on building own document control procedures or SOP, including: process mapping, quality planning, issueing, referencing and amendments.  Make sure all implementation and its integrated systems comply with ISO 9001 requirements, ISO 14001 and OHSAS 18001 standard.

  §  Integrated Managemement System - Internal Audit  – AUD (T)

Provide a steady capability of Internal Audit management & technique of ISO 9001, ISO 14001 & OHSAS 18001 in accordance with the requirements of integrated system standards auditing guidelines of ISO 9001, ISO 14001 & OHSAS 18001 (Based on ISO 19011) and train auditor candidates becoming assertive and independent auditor and has a sense of auditing and sense of analytical  to control, evaluate and measure the success rate of organization performance improvement.  Participants are expected to be able to plan, prepare, perform and create audit reports. Also able to master the techniques of observation, sampling and interviews during the audit as well as having the ability to be able to identify mismatches and can take action post audit.

  §  Conformance Cycle Audit – CCA (C, T)

To make sure all audit result impact significantly to the organization performance,  need preparation & commitment to have closed loop & rigid system of the audit management. In CCA system, closed loop process will be defined since from documention reference, training effectiveness, discipline implementation, making cehcklist, awareness & commitment  and review by management & continual improvement. All audit result will be compared with performance indicator and auduit checklist to be representated by the poor of organization performance.

 

§  Business Strategy Planning & Operating System – BOSS (C, T)

Executing the business strategy is influenced by how we develop it. That’s why really need to develop correctly since the beginning in order to align with business need by establshing  strategic planning process. It takes into account execution every step of the way, providing with a systematic method of strategic planning and managing progress toward achieving your strategic goals.Since from establishing vision, mission, policty, objectives, annual programs,ownership,  deployment, review and continual improvement.

 

§  Quality Improvement Competition & Recognition – QIC (C, T)

Forming a Quality Improvement Team and its organization  in practice will speed up the improvement growth and acceleratce the business performance. Improvement work invariably involves work across multiple systems and disciplines within a practice. The quality improvement (QI) team or committee (QIC) includes individuals representing all areas of the practice that will be affected by the proposed improvement.  For these activities, the teams will use a variety of QI approaches and tools, including workflow mapping, define critical sucess factor, roote cause analysis, assessments, audit and feedback, benchmarking, and best practices research.

 

§  8D Report Customer Complaint – 8DR (T)

8D (Eight Disciplines of Problem Solving) is a systematic process used to solve complex problems, usually for responding customer complaints. This is a popular method for problem solving because it is reasonably easy to teach and effective. 8D uses composite problem solving methodology, by using tools and techniques from various approaches. The original 8D process was pioneered by Ford Motor Company.  

 

§  5S + 1S Culture – 5S (C, T)

This firstly developed in Japan and was identified as one of the techniques that enabled Just in Time manufacturing. This also as foundation system to build continual improvement process & culture. It is the name of a workplace organization method that uses a list of five Japanese words: Seiri, Seiton, Seiso, Seiketsu, and Shitsuke. It’s a culture to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new order. Team have to learn the concept of 5S and also guide the team in successful 5S implementation. This will be more powerful after add with 1S that is Safety. Using the concept of 5S + 1S, there will be in position to identify and visualize several losses and take corrective actions. if the people concerned with the workplace and surrounding then naturally they will care about the product and the customers who buy it, that is the culture.

 

§  Statistics & Statistical Process Control – SPC (C, T, A)

As we all know, the quality of the product does not occur when examined or inspected, but occurs when the product is being processed. Therefore, it is important to control the process. The most important tool is the Statistical Process Control or better known as the SPC.
Indeed, SPC is an approach that the process always under controlled conditions. SPC is a powerful tool to prevent defective products, because the core application of SPC is to identify problems early as a precaution. With SPC implementation, it will fulfill the requirements of ISO 9000 and the realization of customer satisfaction.  

§  Statistical 7 QC tools – 7QC (T)

This is very simple and effective statistical tools that first implemented in Japan, mostly on Quality Control (QC) practices. In Japan Improvement culture, apparently the growing  of quality improvement have high correlation with the ability of employees in terms of using problem-solving techniques correctly.
One of the tools that can be used by all levels of employees is 7 Quality Control Tools (7-QC Tools) is a collection of simple statistical technique that is very effective to solve problems and perform continuous improvement. Through the application of 7-QC Tools consistently expected that each employee can solve their own problems in the workplace.

 

§  Failure Mode & Effect Analysis – FMEA (T)

FMEA is a listing of potential failures and their corresponding effects. It is not unusual for a FMEA to list many different potential failures. FMEA teams should avoid too many failure modes. If a FMEA has a large number of potential failures, it is a good practice to separate the analysis into smaller, more focused FMEA activities. FMEA typically cascades from system to subsystems and eventually components. Each failure mode will have at least one (or many) potential effects or consequences of the failure. Many potential causes of the failure for each failure mode are expected. Controls to prevent the failure or detect the failure once it does occur are also placed on the worksheet.

 §  Benchmarking Closed loop Process – BENC (T)

The main concept of Benchmarking is to find better ways to do what we are doing, so that to move from where we are to where we want to be. Specifically, Benchmarking is the process of identifying, understanding and adapting outstanding practices from within the same organization or from other businesses to help improve performance. This involves evaluating and comparing processes, helping by this way an organization to set new standards and goals, which in turn, will help to improve and add value to its processes providing better performance and improved quality. There are some steps that need to be followed and result to the improvement action plans from the benchmark gap analysis. 

 

§  ISO 14001 Understanding, Implementaton & Audit – 14001 (C, T, A)

in line with the number of environmental issues in industry and commerce, customer and developed countries increasingly tighten their contractual requirements, one of them which requires certification of environmental management system ISO 14001. Some environmental cases even the impact to the owner to deal with the law, because of lack of understand ing the system environmental management as well as the rule of law in the country concerned .

 §  OHSAS 18001/SMK3 Understanding, Implementaton & Audit – SMK/18001 (C, T, A)

Companies should not only think of business profits, but also think about the impact of their activity on the environment and employees. One of them is the health and safety aspects of  beside employees, guests and also all those who are covered in management responsibility. Actually the accident directly impacts to the performance of the company, the company will  lost working hours of employees and also the cost of care. Then by applying standards of safety and health management is expected to reduce the occurrence of accidents and related fulfillment and fulfillmet with safety & health regulation from government.